Investigation services

We’re licensed investigators

As a major supplier of professional services to business corporations, we’re known for our commitment to providing ethical and reliable investigative services.

About our investigations

We only utilise licensed, professional investigators selected for their integrity, resourcefulness, and investigative skills. Both male and female operatives are available.

Our team of licensed investigators, and experienced management, reinforces our ability to gather evidence and deliver objective results. The professional approach used by our team, combined with our integrity, has built strong relationships with our clients, who know we conduct our activities with the highest discretion and confidentiality.

  • Workers Compensation
  • Public Liability Claims
  • Compulsory Third Party Claims (CTP)
  • Insurance Claims
  • Motor Vehicle Theft
  • Property Theft
  • Employee Theft
  • Criminal and Fraud Matters
  • Trademark Infringement
  • Document Examination
  • Vehicle Accident Reconstruction
  • All Private and Domestic Investigations
  • Undercover operations
  • Skip Tracing/Missing Persons

Our investigative services meet every client need

Our investigations focus on documenting accurate and representative evidence to allow a complete, clear, concise report to be delivered to our client.

Factual Investigations

We conduct objective factual investigations relating to workers compensation matters while cognisant of relevant legislation, employer’s rights and employee’s legitimate concerns.


We conduct discreet observations with the goal of obtaining useful, truthful evidence. Our screening process can include address history, criminal records, credit checks and more.


Skip Tracing – Missing Persons

Our access to current databases, innovative use of social media and internet searches has allowed us to provide great results for our clients requiring historic skip tracking services.


Proud to work with

About NHN Group

Our commitment to ethical and sustainable business distinguishes us from the rest of our industry. We believe in creating value not just for ourselves but also for our clients, shareholders, employees and local communities — a reflection of this dedication is evident in every action we take.

Two HNH employees shaking hands

Who are our services for?

From highly qualified security officers to building and campus security management, our team can meet every business need.

Commercial, Private and Not-for-Profit clients

With over two decades of knowledge, we can provide tailored solutions that are comprehensive and unique to your organisation’s requirements.

The local, state and national government sectors

As government-licensed investigators, our services are suitable for all government sectors, from local councils all the way up to international administrations. We understand governments face unique challenges, and our goal is to provide precise and accurate investigative services to meet these challenges.


Our two decades of experience in delivering investigative services to insurers has enabled us to develop a strong understanding of the time-critical nature of accurate reporting in a timely manner.

Why choose us?

Our licensed investigators are experts in their field.

20+ years of experience

We have perfected our craft by completing thousands of investigations across the east coast over the last 20 years.

Trusted and Reputable

Our fully insured investigators have been trusted to conduct small to large scale corporate investigations of a discreet and sensitive nature.

Compliant procedures

We ensure our investigations are conducted ethically and professionally with our compliant investigative procedures.

Consistent communication

We believe that an effective investigation starts with clear and consistent communication, which is one of our core values.

Timeliness and effectiveness

We work hard to ensure our investigations are completed in a timely manner and to an exceptionally high standard.

Specialist knowledge

Our specialist industry knowledge allows us to conduct our investigations more accurately and thoroughly.

Our investigation process sets us apart

NHN employee outside a gated entrance showing someone the way


Client alignment

We take extra care to establish a strong relationship with our clients to ensure our services fit their unique business needs and our business values are aligned.



We hold the appropriate licenses, insurance and ISO certifications to ensure our compliance practices protect our clients and our team.



The workforce we assign to your project is based on the compatibility checks we have in place to ensure we’re the right fit.



We maintain a high level of communication with our clients to keep them updated throughout all project stages.



We strive to continuously do better to deliver high-quality services, which is why we ensure our staff are well-trained and supported.

Enquire now

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Call us

If you’d prefer to speak to us directly, give us a call or request a callback.

Industries we work with

We work with small to large corporate, industrial and government clients, including:

  • Corporates and multinationals
  • Insurers
  • Law firms
  • Commercial and industrial clients
  • Government branches
  • Not-for-Profit Organisations

ISO accreditations and certifications

Areas we service

We can provide our investigative services across New South Wales.

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