Retail Security
Protect your site, employees, the public and profits with a comprehensive retail security solution.
How secure is your shopping centre or retail space? Are you confident you can protect yourself from threats such as shoplifting, vandalism and emergency incidents? Working together, we can minimise the risks and devise a full solution to keep your site and customers safe.
Over 200+ trained and certified personnel
Specialised solutions for the retail industry
Latest security technologies and comms
Operational excellence and efficiency
Fast, friendly, 24/7 customer support
Coordinated emergency incident response
We prevent, monitor and act fast when incidents or emergencies arise
Shopping centres and other retail spaces are high-traffic, often fast-paced public spaces that require a strong and consistent safety and security presence to prevent and monitor issues and act immediately when events arise. With 20+ years servicing the Hunter, we put the right people, systems, procedures and technology in place to match your specific site requirements. By doing this, we can minimise the threats and risks to employees and the public and also to your centre or store, protecting your reputation and profits.
ISO accreditations and certifications
Proud to work with
Potential threats in retail spaces
Shoplifting
Individuals often take merchandise without paying for it. They might hide items on themselves under clothes or conceal them in a bag to walk out unnoticed.
Burglary and theft
Criminals may attempt to steal cash or merchandise. These incidents can disrupt operations, threaten safety, damage property and result in financial losses.
Vandalism
Retail sector spaces can be targets for vandalism, including graffiti, broken windows, and other forms of malicious destruction that can be costly to image and business.
Crowd control
Crowding can lead to safety risks like trampling and collisions, especially in emergencies. It can also conceal other incidents and create a bad experience.
Emergency incidents
Potential incidents in retail stores and centres include assaults and fights, random stabbings or attacks, and fire and safety hazards like gas leaks and power failures.
Terrorism and bomb threats
Bomb threats and terrorism pose serious threats to your retail space by creating fear, disrupting operations and potentially harming customers and employees.
Our retail security services
Our retail security services and retail security systems ensure your space is safe and protected, enhancing customer confidence and operational efficiency.
Security risk assessments and management
We evaluate potential threats and vulnerabilities to your retail space covering your physical assets, people and customers and ensure the right security measures and protocols are implemented. We also conduct regular reviews and updates.
Highly trained security guards
We supply highly trained, certified and reliable uniformed or plain-clothes personnel for crime prevention, customer safety, surveillance and monitoring, to respond to incidents, and to show the public you take safety and security seriously.
Loss prevention strategies
We identify the best ways to prevent theft and loss in your space and implement effective strategies, from installing CCTV cameras to adding retail security tags, training staff in theft prevention and improving overall layout and visibility.
Crowd control and management
During peak times and events, our trained personnel can monitor crowd flow, manage queues and ensure orderly movement in spaces while maintaining clear communications and swift emergency response protocols.
Emergency response planning
We can help prepare for the implementation of procedures and communication plans to effectively handle unexpected situations and emergencies, such as fires and security breaches. This includes training staff and establishing protocols.
Incident reporting and investigation
We have a streamlined process for reporting incidents promptly and conducting thorough investigations. Through analysis, we aim to identify root causes, implement preventive measures and ensure continuous improvement in security protocols.
Customer service and assistance
Our personnel provide helpful and responsive support to customers regarding their safety and security concerns. We can guide customers to their destinations, answer queries about store policies and maintain a reassuring presence.
Partner with a reputable local provider
We’ve been providing retail security services for retail stores and shopping centres in Newcastle and the Hunter for 20+ years. Our down-to-earth approach and focus on process, procedure and training ensures we deliver exceptional service you can rely on.
What our clients say
Feedback is our reputation. See why people put their trust in us.
ARTC
ARTC
Cambridge Management Services
Cambridge Management Services
King Street Hotel
King Street Hotel
Ready to protect your retail space?
Contact our expert team today to discuss your safety and security concerns and requirements.